Privacy Policy

Effective Date: October 9, 2026

This Privacy Policy (the “Policy”) describes how Untangled Path Therapy: Licensed Clinical Social Worker, a Professional Corporation (“Company”, “we” or “us”) collects, uses, and protects information obtained from users of this website. It also explains the types of information collected, the purposes for which it is used, the safeguards in place to protect it, and the choices available to you regarding your personal information.

Information We Collect

We collect information about our users in three ways: (1) when you provide it directly; (2) automatically through technology when you visit our website, and (3) from other sources.

Information You Provide Us Directly

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or inquiry form
• Contact us for support
• Subscribe to our newsletter
• Accept an invitation to and/or attendance a practice event
• Submit a comment or response to a blog posting

The personal information you provide through the Site may include your name, email address, phone number, payment information, and other details you choose to provide. We use this information to respond to your requests, provide you with therapy and mental health services if you are or become a client of the Firm, analyze our business operations and Site usage, and for the practice’s networking or other business purposes.

Information Collected Automatically

In order to access and use certain areas or features of our website, you consent to our collection and use of certain information about your use of our website, through the use of tracking technologies or by other passive means. Your consent to our access and use of this "passively collected" information may include, but is not limited to, the internet protocol ("IP") address used, the length of time spent on our site and the pages you looked at on untangledpaththerapy.com (“Site” or “Website”), the type of device and/or internet browser you have, the frequency of your visits to our site, and other relevant statistics (collectively, "Traffic Data"). To opt out of cookies, follow the prompt pop-up upon visiting our website.

We collect information (including personal information and Traffic Data) when you use and interact with us, and in some cases from third party resources. Such means of collection may include:

• When you access, use, or contact us through our website or communicate with our personnel
• When you voluntarily provide information to us
• If you use a location-enabled browser, we may receive information about your location and devices
• Through cookies, web beacons, analytics services, and other tracking technologies (collectively "Tracking Tools")

Behavioral Advertising

We do not track your online activity across other websites or engage in cross-context behavioral advertising.

Opting Out of Cookies and Mobile Device Identifiers

We use cookies, web beacons, and other electronic tools to manage and track your interaction with the Site and our email newsletters. A cookie is a piece of data that a website you visit can set on your browser or elsewhere on your device. These technologies collect information that helps us better serve you and enhance this Site, such as by tracking return visits, collecting Site usage information, and performing research, analysis, and Site analytics. Third parties whose products or services are accessible via links from the Site may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other privacy practices.

If we process cookies based on your consent, you have the right to withdraw your consent at any point in time by contacting us at info@untangledpaththerapy.com. Please note, if you exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all of the functions on our website.

You may be able to reject cookies and/or mobile device identifiers by activating the appropriate setting on your browser or device. Although you are not required to accept cookies or mobile device identifiers, if you choose to block or reject them, you may not have access to all features available within untangledpaththerapy.com.

Our Privacy Policy does not cover the use of cookies and other Tracking Tools by any third parties, and we are not responsible for the privacy practices of any third party. Please be aware that some third-party cookies could continue to track your activities online, even after you have left untangledpaththerapy.com.

Do Not Track and Universal Opt-Out Preference Signals

You may manage cookies through your browser settings and, where available, the Site’s cookie preference controls. Blocking certain cookies may affect some Site features. The Site does not respond to browser “Do Not Track” signals. Global Privacy Control (“GPC”) is a separate signal that communicates a request to opt out of the sale or sharing of personal information. We do not sell personal information or share it for cross-context behavioral advertising, as those terms are defined under California law, including associated with browsers transmitting a GPC signal.

Retention

We retain personal information collected through the Site for as long as reasonably necessary for the purposes described in this Policy. In determining retention periods, we consider the nature and sensitivity of the information, the purpose for which it was collected, and applicable legal, regulatory, and recordkeeping requirements. Clinical records are subject to separate retention requirements and are addressed in our applicable clinical privacy notices and policies.

How We Share Your Information

Third-Party Providers

We may disclose personal information to providers that support our website and practice operations, including: Netlify for website hosting and email delivery, and Google Analytics for website analytics.

When we work with an outside party, we require that these parties agree to process your personal information based on our instructions and in compliance with this Policy and applicable laws. We will take appropriate steps to ensure your information will be used solely to provide services requested by you, and not for other purposes.

Third Party Website Links

Our website may contain links to other websites whose information and privacy practices are probably different than ours. If you choose to use these links, you will leave our website and will then be subject to the privacy and information practices of those websites. We do not control and are not responsible for any of their content or their privacy policies, if any. We do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you choose to access any of the other websites listed on our website, you should understand that you do so at your own risk.

Any personal information you choose to share on our social media accounts like Facebook, LinkedIn, Instagram, or X will be visible to persons visiting those internet-based services. Please be aware that the privacy of any personal information you share on those services is governed by the privacy policies of those services and not by our Privacy Policy herein.

We reserve the right to remove comments or postings from any of our social media accounts which we find to be offensive or illegal, unrelated to the intended subject matter or promoting the services or products of other businesses or entities.

Children's Privacy

Our website is not intended to knowingly collect personal information from children under the age of 18. Accordingly, we do not distribute such information to third parties or otherwise process such information. If you are a parent or a guardian and you suspect your child may have submitted personal information to us, please send us an email at info@untangledpaththerapy.com. If we become aware that a child has provided us with personal information, we will strive to delete such information from our files as soon as possible.

Other State Privacy Rights

Our services are restricted to serving residents of California. However, if you are a resident of another state with similar privacy rights to California, such as Virginia, Colorado, Connecticut, Utah, Oregon, Texas, or Florida, we will honor the privacy rights in the same manner as for California residents.

Security

We maintain administrative, technical, and physical safeguards to protect information that we collect. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your information.

Privacy Notice for California Consumers

The California Consumer Privacy Act (“CCPA”) requires companies to provide you with certain information about how we collect, use, and disclose “personal information” (as defined in the CCPA). Though we are not a covered entity under the CCPA, we choose to provide this information to you willingly.

We collect the following categories of personal information under the CCPA that we may, as discussed throughout this Policy, use and disclose for our business purposes:

• Identifiers (name, address, email address)
• Device identifiers (IP address and unique device identifiers)
• Internet or other network or device activity (browsing history or app usage)
• General geolocation data from IP addresses
• Any inquiries or feedback that you provide

We, and our service providers, may use the categories of personal information we collect from and about you for the following business purposes (as those terms are defined in applicable law):

• Our service providers’ operational purposes or ours
• Bug detection and error reporting
• Providing services to you (i.e. responding to inquiries)
• Improving our Site and services and developing new services;
• Other uses of which we notify you.

Sale of Personal Information

The CCPA requires us to disclose when we sell personal information (as those terms are defined in law). We do not sell or share personal information within the meaning of the CCPA. We have not done so in the past 12 months and have no plans to do so in the future. We also do not provide information to third parties for behavioral marketing or direct marketing purposes.

Your Rights and Choices

If you are a California resident, under the CCPA, you may request that we:

• Provide you with information about the categories of personal information we collect, disclose, or sell about you; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties to whom we disclose personal information. Such information is also set forth in this Privacy Policy;
• Provide access to and/or a copy of certain information we hold about you;
• Correct inaccurate personal information we hold about you;
• Delete certain information we hold about you.

If you have a designated authorized agent to make access, correction, and/or deletion requests, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney.

Once we take reasonable steps to verify your identity, we will respond to your request for access and/or deletion from you or your designated agent. If we are unable to verify you, we will explain the reason, unless prohibited by law. Requests remain subject to applicable legal exceptions, including record-retention requirements.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your rights.

Certain information may be exempt from requests under California law.

If you are a California resident and would like to exercise your legal rights under the CCPA, please contact us over email at info@untangledpaththerapy.com.

International Visitors

Our practice is based in California, and our clinical services are offered only in California. As such, the Site is intended primarily for visitors in California. If you access the Site from another country or contact us from outside the United States, your personal information may be transferred to, stored, and processed in the United States where privacy laws may differ from those in your country. We use information received through the Site for the purposes described in this Policy. Where applicable law provides you with rights concerning your personal information, you may contact us at info@untangledpaththerapy.com to exercise those rights.

Updates to This Privacy Policy

We will make every effort to review this Policy frequently. If any changes are made, we will update the Policy effective date. Any amended Privacy Policy supersedes all previous versions. In the event of a conflict between a translated version of our Privacy Policy and the English version, the English version will control.

Contact Us

If you have any questions, comments, or wish to exercise your rights as described in this Privacy Policy, please contact us at: info@untangledpaththerapy.com,